A public code, a private conversation
Anyone who can access the label can scan it. The code gives them a way to contact you through Hontra; it does not require your phone number or email to be printed on the item.
STAY REACHABLE. CHOOSE WHAT TO SHARE.
Stay reachable without putting your phone number on display.
Hontra separates a public QR contact point from the owner’s personal contact details.
Keep private details off the public label
01
The label
Give a purpose, without personal details.
02
The reply
Share only what the situation needs.
03
The copy
Handle exported conversations thoughtfully.
THE CONTACT EXPERIENCE, EXPLAINED
Privacy in the choices you make.
Choose what to share
Use the chat to exchange the information needed to solve the situation. Avoid posting passwords, payment details or unnecessary identity documents.
Think about placement
A property code should explain its purpose without revealing who is away from home. A child’s belongings should not display their address, school schedule or personal phone number.
Handle returns carefully
Verify the situation before arranging a meeting. Prefer an appropriate public collection point, reception desk or lost-property office.
Your exported copies
Saving a chat creates a copy under your control. Keep it securely and consider the other person’s information before sharing it.
Hontra and Willfred
Hontra is a product owned by Willfred Trust Holding. Use the shared Willfred privacy information and contact route to ask how information is handled.
CONTACT WITHOUT UNNECESSARY DISCLOSURE
A public label does not need public contact details.
A code can be visible to anyone passing an item or location, while the conversation takes place through Hontra. Keep the printed instruction focused on its purpose instead of adding a personal number, address or schedule.
The same care applies when you reply. Share the information needed to resolve the situation, verify the item or report and choose an appropriate collection route. Avoid unnecessary documents, passwords or payment details.
An exported conversation creates a copy under your control. Store and share it thoughtfully. Willfred’s shared privacy information and contact route are available for questions about the service.
Private chat →A WILLFRED PRODUCT
Stay reachable on thoughtful terms.
Explore how the code, browser conversation and email alert work together. Hontra is a Willfred product, with shared company contact and privacy information.