Email alerts
When someone contacts you through Hontra, an email alert lets you know there is a message waiting. Open Hontra to read the conversation and reply.
AN ALERT IN THE INBOX YOU ALREADY USE
Know when someone reaches out.
A useful QR code needs a practical way to bring the conversation to its owner.
Email alerts bring the conversation to your attention
01
New contact
A visitor sends a browser message.
02
Email alert
The owner notices the new conversation.
03
Browser reply
Open Hontra to read and respond.
THE CONTACT EXPERIENCE, EXPLAINED
From a new message to your reply.
Respond without installing an app
Your browser gives you access to the chat. Email brings the alert to an inbox you already use.
Keep your contact address private
The visitor communicates through Hontra rather than receiving your email address from the printed code.
Make alerts easier to notice
Use an inbox you check regularly and make sure Hontra messages are not being placed in spam. Email delivery and response time depend on your email service, connectivity and availability.
Real-life example
Someone scans the code on your parked car to report that it is blocking an exit. You see the email alert, open the chat and tell them when you can move it.
NOTICE THE CONTACT, OPEN THE CONVERSATION
An alert is the start of your response.
Email brings a new contact to an inbox you already use. The actual discussion happens in Hontra’s browser conversation, where you can read the report and respond with the context in view. The visitor does not receive your email address from the label.
Choose an inbox you check regularly and make sure important Hontra alerts are easy to notice. Your email service, internet connection and availability all affect when you see a message and can reply.
A code provides a practical route to contact you; it does not make you continuously available. For immediate hazards or emergencies, people should use the appropriate emergency or safety response.
Private chat →A WILLFRED PRODUCT
Make new contact easier to notice.
Explore how the code, browser conversation and email alert work together. Hontra is a Willfred product, with shared company contact and privacy information.